Privacy policy
Last updated: November 11, 2025
Website: www.obetis.com
Operator: Obetis (Hong Kong Mak Tsuen Qiu Trading Co., Limited)
Contact: ObetisPipe@gmail.com
1. Introduction
Obetis (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit or make a purchase on www.obetis.com
By using our Site, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We collect the following types of information:
2.1 Personal Information
When you make a purchase, create an account, or contact us, we may collect:
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Name
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Email address
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Billing and shipping address
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Payment information (processed securely by third-party providers)
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Phone number (if provided voluntarily)
Note:
We do NOT store complete credit card numbers. All payments are processed through secure payment gateways such as Shopify Payments, PayPal, Google Pay, and Apple Pay.
2.2 Device & Usage Information
When you visit our Site, we automatically collect:
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IP address
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Browser type
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Device type
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Cookies and tracking data
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Pages viewed & time spent
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Referral source
This helps us optimize the user experience and improve website performance.
2.3 Cookies
We use cookies for:
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Cart storage
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User login sessions
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Website analytics
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Personalized browsing
You may disable cookies in your browser settings at any time.
3. How We Use Your Information
We use collected data to:
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Process and fulfill orders
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Provide customer support
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Improve website functionality
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Send order updates and important notifications
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Prevent fraud and maintain security
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Personalize your shopping experience
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Comply with applicable laws and regulations
We do not sell or rent personal information to third parties.
4. Sharing Your Information
We share your information only with trusted service providers necessary for operating our business:
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Shopify (website hosting & checkout system)
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Payment processors (Shopify Payments, PayPal, Google Pay, etc.)
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Shipping carriers (for order delivery)
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Email service providers
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Fraud-prevention tools
All third parties process your data in accordance with legal requirements and privacy standards.
We may also disclose information if required by law, court order, or government request.
5. Data Retention
We keep your information only as long as necessary to comply with:
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Order processing
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Accounting requirements
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Tax regulations
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Legal obligations
Typically, order records are retained for at least 5 years.
6. Your Rights
Depending on your location, you may have the right to:
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Access the personal information we hold
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Request corrections
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Request deletion of your data
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Opt out of marketing emails
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Restrict certain data processing
You may contact us at ObetisPipe@gmail.com to request these actions.
Marketing emails include an “unsubscribe” link at the bottom.
7. Do Not Track Signals
We do not alter our data collection practices when your browser sends a “Do Not Track” signal because no consistent industry standard has been established.
8. Children’s Privacy
Our website is intended for adults over 18 years old.
We do not knowingly collect personal information from individuals under 18.
If you believe a minor has provided us information, please contact us immediately.
✅ 9. Important Category Disclaimer
To ensure compliance with U.S. regulations, we provide the following clarification:
Obetis products are wooden craft pipes intended for cultural appreciation, collection, and craftsmanship purposes.
We do NOT sell tobacco, nicotine, or any smoking substances.
We do NOT promote smoking or provide any advice related to tobacco use.
This disclaimer is required for platforms and advertising review.
10. Security Measures
We implement reasonable physical, electronic, and administrative security measures to protect your personal information, including:
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SSL encrypted checkout
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Secure payment gateways
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Access controls
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Fraud monitoring
However, no online transmission is 100% secure.
You share information at your own risk.
11. International Data Transfers
Your information may be processed in the United States, Hong Kong, or other jurisdictions where our service providers operate.
By using our Site, you consent to such transfers.
12. Updates to This Privacy Policy
We may update this policy from time to time.
Changes will be posted here with the updated “Last updated” date.
13. Contact Us
If you have questions about this Privacy Policy,
please contact us at: